THE LONDON AMBULANCE PARAMEDIC PROGRAMME
in collaboration with the
PATIENTS' FORUM FOR THE LAS
Library of documents from within this site ...
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QUALITY STRATEGY: VISION 2020 AND ANNUAL QUALITY ACCOUNT 2018-2019
58 pages
Our quality strategy sets out our goals and targets for the 2018 – 19 year and is the plan through which we focus on the quality of clinical care and to ensure that we continuously improve our services.
It also includes a review of progress made against our targets and goals in 2017 – 18.
LONDON AMBULANCE COMPLAINTS CHARTER
8 pages
The London Independent Health Complaints Advocacy Service will support people with NHS complaints and promote delivery of the Charter. The service is free and confidential.
The Patients’ Forum for the LAS will promote delivery of this Charter, monitor compliance and propose service improvements.
GENDER PAY REPORT - As at March 2017
7 pages
Any organisation that has 250 or more employees is now obliged to publish and report specific figures about gender pay. The first report uses the snapshot date of 31 March 2017 and must be publicly reported by 30 March 2018. A gender pay gap is the difference between the average earnings of men and women across an organisation, expressed relative to men’s earnings.
February 2016 ... 69 pages
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Executive Summary . Background . Consultation Process . Consultation Responses . Next Steps . Appendices
THE LONDON AMBULANCE SERVICE 5 YEAR STRATEGY 2015/2015 - 2019/2020
26 pages
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Context . A summary of our opportunities and challenges . Our values . Measuring success . Consultation on our strategy Working assumptions
THE LONDON AMBULANCE SERVICE - NOW AND THEN - The Story of the Capital's Ambulance Service
6 pages
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Starting out . The NHS is born . The 21st Century Service . Chronology . Museum
110 pages
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Performance . Accountability Report . Financial Statements
LAS ANNUAL QUALITY ACCOUNT 2014 / 2015
57 pages
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Introduction . Statement on quality from the Chief Executive . Our Vision and Values . Our 2015/3016 Quality Priorities . Statement of Assurance from the Board . Reporting on Core Indicators . Review of the year 2014 / 2015 . Other Services - Patient Transport . Other Services - 111 . Feedback . Glossary . Statement of Directors' Responsibilities
From Page 48:
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Formal Statement for the London Ambulance Service Quality Account from the Patients' Forum www.patientsforumlas.net