THE LONDON AMBULANCE PARAMEDIC PROGRAMME
in collaboration with the
PATIENTS' FORUM FOR THE LAS
Essential Services
Access
A safe, dignified and quality service
Information and
Education
Choice
Being listened to
Being involved
A healthy
environment
Healthwatch is an independent national champion for people who use health and social care services. It's here to make sure that those running services, and the government, put people at the heart of care.
There is a local Healthwatch in every area of England. People speak to them about what they think of local services, and Healthwatch then shares their views and experiences with those in charge of local care.
Healthwatch also share people’s experiences with us at Healthwatch England, so that we can identify issues affecting people across the country, and inform changes to services.
Your local Healthwatch is there to listen to what you like about services and what you think could be improved. No matter how big or small the issue, they want to hear about it.
Where possible, your local Healthwatch will let you know when changes are planned to services in your area and help you have a say. They will also encourage those in charge of local care to involve you when changes are being planned to services.
You can also speak to Healthwatch to find information about health and social care services available locally.
The more that people share their ideas, experiences and concerns about NHS and social care, the more services can understand when improvements are needed. That is why we are running a campaign to encourage people to speak up and help to make services better for their communities.
Thanks to people sharing their ideas and experiences with their local Healthwatch, services across England have made positive changes that benefit those who use them.
But, to make the biggest difference, we need to hear from more people.
There is a local Healthwatch in every area of England. They are independent organisations who listen to your views and share them with those with the power to make local services better.
If you would like to share your experience of a health and care service, or if you have a question on health and social care related matters, get in touch with your local Healthwatch.
Your local Healthwatch is based on your Local Authority and you can find this information using your address. Contact details for each Local Healthwatch are in the A-Z list found in: https://www.healthwatch.co.uk/find-local-healthwatch